You will receive an email with your order number, and with updates to your order. Please contact us at support-kindnesskits@pm.me if you haven't received order confirmation within 24 hours of ordering.

Potentially. We only order the product from our supplier once payment is sent. This allows us a short window to update shipping information. However, we cannot guarantee anything. You may have to request a cancellation through returns-kindnesskits@pm.me.

Yes! International shipping is available on most of our orders. Please note that additional shipping fees may apply to your order.

We currently do not offer shipping to Alaska, Hawaii, Guam, Puerto Rico, China, Hong Kong, or the Russian Federation.

I try to update each listing with an approximate time, and only try to sell items that will be delivered in a timely manner. However, some items may slip through the cracks. Our delivery time from our suppliers range from 3-5 business days for many US-based items, to 11-23 business days from our international supply partners.